Guide

How It Works

From signing up to your first sold-out event — everything you need to know in one place.

01

Sign Up

Buy app membership

02

Set Up

Become an organizer

03

Connect

Link payment processor

04

Go Live

Attendees pay you directly

Attendees

Registering for an event

1

Browse Events

Visit the Browse page to discover upcoming events. Filter by type, location, or keyword.

2

Select Tickets

Choose the ticket type(s) and quantity you want. You'll see the full price breakdown including any applicable taxes.

  • Free events don't require payment — just register.
  • Paid events show subtotal, any discounts, and tax (if the organizer applies it).
3

Complete Registration

Sign in (or create an account) and complete payment. You'll receive a confirmation email with your details.

  • Your payment goes directly to the event organizer through their payment processor.
  • For refund or cancellation requests, contact the event organizer directly.
Organizers

Running your first event

1

Get Your Membership

Sign up for a membership to access the platform's event management tools.

2

Complete Your Organizer Profile

Set up your organization name, contact information, and support details. This appears on your event pages.

3

Connect Your Payment Processor

Go to Settings and connect your Stripe or Authorize.net account — required before you can publish paid events.

  • Click 'Connect Stripe Account' or 'Connect Authorize.net' in your Payments settings.
  • Once connected, registration payments are deposited directly into your account.
  • A small platform service fee is deducted automatically.
4

Create Your Event

Fill in event details — title, date, venue, description, and images. Set up ticket types with pricing.

  • Create multiple ticket types (General, VIP, Early Bird, etc.).
  • Set prices for each type, or leave at $0 for free events.
  • Set registration open/close dates and maximum capacity.
5

Configure Tax (Optional)

If your local requirements call for it, enable the tax toggle and set your rate and label.

  • Use the 'Apply tax?' toggle in the event creation form.
  • Enter your tax rate (e.g. 8.25%) and a label (e.g. 'Sales Tax').
  • The tax line will appear on the attendee checkout summary.
  • You are responsible for determining whether tax applies and for remitting it.
6

Publish & Manage

Your event goes live immediately. Monitor registrations, manage attendees, and create discount codes from your dashboard.

Payments

How money moves

Platform fees

Subscription, setup, and maintenance fees are paid to the platform for app access. The platform is the merchant for these charges.

Event registration payments

When attendees pay for your event, funds flow through your connected payment account and are deposited directly to you. The platform does not hold these funds.

Platform service fee

A small percentage is automatically deducted from each event registration payment — before funds are deposited to your account, so you never need to send it separately.

Clarity

Who handles what

AreaPlatformOrganizerProcessor
App access feesCollects subscription + setup feesPays platform fees
Event creationProvides tools & registration setupCreates events & manages content
Event paymentsDoes not receive or settleConnects account & receives fundsProcesses & deposits
TaxProvides optional field & reminderDecides if tax applies & configuresMay process tax details
Refunds & disputesSupports app workflow questionsHandles attendee/event policiesHandles chargebacks & settlement
FAQ

Frequently asked questions

Ready to get started?